Our main physical centre is located in Welland, Ontario, fully equipped with individual therapy rooms and a specialized sensory room. To support families across the Niagara Region, we also provide services directly in your home or virtually via secure platforms.

Absolutely. We offer a hybrid model for almost all of our services—including ABA, Speech-Language Therapy, Occupational Therapy, Respite, and Parent Training. The only exception is our Skill Building Groups, which are strictly offered in-centre and virtually to maintain dynamic peer interactions.

Applied Behaviour Analysis (ABA) is an evidence-based approach that helps individuals develop meaningful skills and increase independence. ABA can support communication, social interaction, daily living skills, emotional regulation, play, learning, and community participation through individualized teaching strategies.

Potential Neurodiversity Centre provides services for autistic children, youth, and adults, as well as individuals with dual diagnoses and other developmental needs. Services are tailored to each person’s strengths, goals, and unique needs.

Every person is unique. We begin by getting to know the individual, their strengths, interests, needs, and family priorities. Treatment goals are developed collaboratively to ensure therapy is meaningful, functional, and relevant to everyday life.

Yes. Parent and caregiver involvement is an important part of successful intervention. We work collaboratively with families, providing coaching, strategies, and ongoing communication to help support skill development across environments.

The recommended frequency of services depends on individual needs, goals, and family circumstances. Following assessment and consultation, we will discuss recommendations and develop a plan that works for your family.

At Potential Neurodiversity Centre, we use evidence-based ABA teaching strategies that are selected based on each individual’s strengths, learning style, goals, and needs. Our approach is flexible, individualized, and focused on developing meaningful skills that can be used in everyday life. Some of the teaching methods we may use include: Discrete Trial Teaching (DTT) Discrete Trial Teaching is a structured teaching method that breaks skills into smaller, manageable steps. Skills are taught through repeated learning opportunities, clear instructions, reinforcement, and feedback to help build mastery and confidence. Natural Environment Teaching (NET) Natural Environment Teaching occurs within everyday activities, routines, and play. Learning opportunities are embedded into naturally occurring situations to promote engagement, motivation, and the generalization of skills across settings. Verbal Behaviour (VB) Verbal Behaviour focuses on developing functional communication skills. Teaching is based on the purpose of language, helping individuals learn to request, label, answer questions, engage in conversation, and communicate their wants and needs effectively. Incidental Teaching Incidental Teaching uses naturally occurring interests and opportunities throughout the day to encourage communication, social interaction, and learning. The learner’s motivation and interests help guide instruction. Task Analysis and Chaining Complex skills are broken down into smaller steps that can be taught systematically. This approach is often used for daily living, self-care, vocational, and independence skills. Functional Communication Training (FCT) Functional Communication Training teaches appropriate communication skills as alternatives to challenging behaviours. Individuals learn effective ways to express their needs, wants, feelings, and preferences. Pivotal Response Treatment (PRT) PRT is a naturalistic, play-based approach that focuses on key areas such as motivation, communication, self-initiation, and social engagement to support broader developmental gains. Behaviour Skills Training (BST) Behaviour Skills Training is commonly used to teach practical skills through instruction, modeling, rehearsal, and feedback. It is effective for learners, caregivers, and professionals alike. Skills Instruction We teach skills such as initiating conversations, maintaining friendships, perspective-taking, self-advocacy, problem-solving, and navigating social situations across home, school, community, and workplace settings. We recognize that every individual learns differently. Therefore, teaching methods are selected and adapted based on assessment results, individual goals, family priorities, and ongoing progress monitoring to ensure services remain meaningful, effective, and person-centred.

Getting started is simple: Complete our intake form. Participate in an initial consultation. Discuss goals and service needs. Develop an individualized service plan. Begin services.

Your privacy is important to us. All personal information is collected, stored, and shared in accordance with applicable privacy legislation and professional standards. Information is kept confidential and only shared with your consent or as required by law.

Yes. Our evidence-based Applied Behaviour Analysis (ABA) and core clinical services are designed to align with Ontario Autism Program (OAP) guidelines. We can provide the necessary documentation and invoices required for your funding reconciliations.

Yes. Potential Neurodiversity Centre accepts funding through the Special Services at Home (SSAH) program for eligible respite services. Families may use their SSAH funding to access respite support, subject to the terms and conditions of their individual funding agreement. We provide detailed invoices to assist families with reimbursement and record-keeping requirements.

Depending on your child’s OAP funding category and eligibility, some families may be able to use OAP funding for certain respite-related supports. We encourage families to review their funding guidelines or contact the OAP directly to determine how their funding can be used. Our team is happy to discuss available service options and provide documentation to support funding claims.